That is why we launched the Friends of Hue partnership program to test and certify that products and platforms from other brands work seamlessly with Philips Hue. Philips remains committed to providing our customers with the best possible connected lighting experience. We are working on the reversal of the upgrade and will shortly confirm when this will be available. In view of the sentiment expressed by our customers, we have decided to reverse the software upgrade so that lights from other brands continue to work as they did before with the Philips Hue system. However, we under estimated the impact this would have on a small number of customers who use lights from other brands which could not be controlled by the Philips Hue software. "We recently upgraded the software for Philips Hue to ensure the best seamless connected lighting experience for our customers. Though it will no longer block uncertified bulbs, Philips warns that it can't guarantee the seamless performance of systems that use them.Ī full statement from a Philips spokesperson is included below: To that end, it's sticking with the new Friends of Hue partnership program, which will allow Philips to test and certify third-party bulbs for performance and system compatibility. However, Philips continues to maintain that interoperability issues may occur in setups using third-party bulbs. Philips admits that it underestimated the impact that the change would have on its user base, and says that it's now working to reverse that software upgrade altogether.
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